There’s a tension running through nearly every CHRO conversation I’m having right now, and it doesn’t get named often enough in plain language: You’re being asked to do two things that pull against each other, at the same time, with no one giving you permission to...
States with too many workers—and states that need more
A worker looking for a job in California is stepping into a very different market than someone doing the same search in North Dakota. The gap between those two experiences is widening, and new data shows just how uneven the landscape has become. For commercial real...
Judge refuses to dismiss most Workday hiring bias allegations
A California federal judge has again refused to toss most of the discrimination claims in Mobley v. Workday, a closely watched case that alleges the company’s AI-powered tools screened out job applicants in ways that could violate state and federal law, according to...
Data privacy: How to mitigate risk in distributed work environments
In a globally distributed company, sensitive information can move through places and tools that were never designed around company privacy policies. Conversations you’d want held in reserved conference rooms can happen in spare bedrooms, co-working spaces or in coffee...
Hilton’s leadership lessons for a hybrid, anxious workforce
Hilton’s first-ever workplace culture report suggests that the management principles keeping hotels running could be useful to HR leaders in other industries. Hotels have long operated under conditions that would challenge most employers. Meanwhile, frontline workers...
New Medicaid work rule puts verification burden on employers
The Centers for Medicare & Medicaid Services issued an interim final rule requiring certain Medicaid enrollees to complete 80 hours per month of work, education or community service to keep their coverage. States have not yet specified exactly how they’ll verify...
The next frontier of leadership development: internal, not external
Leadership development has long been one of the most difficult challenges in HR. Some of the most successful CEOs of the past have tried hard to solve it in different ways: General Electric’s Jack Welch built a system of internal contenders developed over years of...
Salesforce, ServiceNow, Workday and the revenue-per-employee race
Revenue per employee at top-performing software companies has nearly tripled since 2018. The 90th percentile of companies in that dataset is now approaching $700,000 in annual recurring revenue (ARR) per employee. The 75th percentile has nearly doubled since 2018, to...
Do TPAs still lock up employer claims data? House hearing witness says yes
Many employers think they could do more to hold down spending at their health plans if they could get and analyze detailed, anonymized claims data. One obstacle is a tendency for health insurers and self-insured plan administrators to use indirect methods to keep the...
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